Helping people achieve personal and work-related goals supports attraction and retention as well as improves productivity. A personalized approach to work supports key HR and people priorities including: enabling performance; embracing diversity and inclusion; lifting engagement; boosting wellbeing and nurturing agility and creativity. Personalization is especially effective at driving repeat engagement and loyalty over time. Researchers have found that when employees feel their work aligns with their self-image and improves their sense of belonging they feel more comfortable, more collaborative with others, and more enthusiastic about their work. Employees today want to be themselves at work and want their managers to recognize them as a whole person with unique needs. They want their employers to understand, respect and accommodate that. This means really listening to them and then designing the work and the culture in a way that allows for individualization and personalization.

What we will cover

• What: Defining Personalization of Work

• Why: Why is Personalization of Work key in attracting and retaining talent, creating a productive workplace and enabling future success for both individuals and the organization

• How: What are the key components that make personalization of work successful?

• Who: The responsibility for enabling this personalization lies with HR and people professionals. We will explore this topic from the perspectives of job crafting, recruiting and benefits.

Recommended Resources

• Personalization at Work: How HR Can Use Job Crafting to Drive Performance, Engagement and Wellbeing, by Rob Baker  | Mar 31, 2020
• The hyper-personalisation of work is coming and it could benefit all employees
• How To Create More Personalized Experiences At Work   
• 4 Ways to Personalize the Employee Experience 

Panelists

Meredith Myers

Senior Fellow

Wharton School’s Center

Leadership & Change Management

Dr Meredith Myers is a Senior Fellow in the Wharton School’s Center for Leadership & Change Management. She has served as faculty at the University of Pennsylvania since 2009, working within the Wharton School, the School of Social Policy & Practice (SP2), and the Positive Psychology Center.

Dr. Myers has won excellence in teaching awards in the Wharton School and SP2’s MS in Nonprofit Leadership program, including back-to-back awards for the past two academic years. She also the Executive Director of Job Crafting LLC, an organization that helps people bring more purpose and engagement to their work.

In her research and consulting, Dr. Myers has coached international leaders, executives and board members in corporations, non-profits, government and mission-critical teams. Key subject areas include: optimal human performance, leadership, collaborating in contentious contexts, training the trainer, bias in decision-making, and the science of emotions.

Dr. Myers holds a PhD in Organizational Behavior from Case Western Reserve University. She is also a graduate of the University of Pennsylvania’s Huntsman Program in International Studies & Business, earning a BS in Economics from the Wharton School and a BA in International Studies from the College of Arts & Sciences.

Maria Borda

Senior Executive Recruiter
Westwood & Wilshire LLC

A native of Colombia, Maria began her career as a Management Consultant with KPMG. At American Financial Systems she managed relationships with high-level executives at insurance companies and large corporations as SVP International markets. Maria was President of their Latin America online insurance venture Segurosdevida.com, the first insuretech company in Latin America. Additional experience includes the auto finance industry as Director of Marketing and Strategy for Autobank, and consulting for startups in South Florida, before entering executive search.

Maria’s executive recruiting experience spans across financial Services, Life Sciences, Biotech and SaaS companies. She holds a Bachelor’s degree in Industrial Engineering and an MBA. Her extensive business background, in addition to her deep HR network and participation in the HR Strategy Forum, has solidified Maria as an exceptional HR search practice leader.

Andrea Trudeau

Executive Vice President,

Founding Principal at Newfront

Andrea is an Executive VP at Newfront. No matter what your industry, Human Resources leaders face some of the toughest challenges in business. How do you keep your employees happy, healthy, and motivated, all while minding the budget? How will changes in healthcare today impact your benefits package tomorrow? Is technology making life easier for you and the employees you serve?

Andrea has over 25 years of industry experience helping clients solve question like these. Her track record of innovation, deep industry knowledge and hands on approach translates to her clients executing their strategic objectives, while enhancing employee engagement. Her experience enables her to design programs to meet clients’ strategic, financial, and culture objectives both domestically and globally, as it relates to total rewards

Recommended Articles:

• HBR article What job crafting looks like
• Fast Company article Try job crafting before job hopping
• Stanford Business article Should employees design their own jobs?
• HBR article How to let your employees job craft

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